Your privacy matters

Who we are

Vand Digital (“we”, “us”, “our”) provides cyber security awareness training and related services. We are responsible for the personal information you share with us through this website. If you have any questions about this policy or how we handle your information, email us at hello@vand.digital.

What information we collect

When you fill in our contact form or email us, we collect the information you choose to give us. This may include:

• Your name
• Your work email address
• Your company name
• Your phone number (optional)
• The service you’re interested in and the content of your message

We don’t ask for any sensitive personal information, and we’d ask you not to include any in your message.

How we use your information

We only use your information to:

• Respond to your enquiry
• Discuss and arrange services you’ve asked us about
• Keep a record of our correspondence with you

We will not use your details for marketing or add you to a mailing list unless you have clearly asked us to. We never sell your information.

Our lawful basis

Under UK data protection law (the UK GDPR and the Data Protection Act 2018), we process your information because it is in our legitimate interests to respond to enquiries people send us, and, where you ask about our services, because it is necessary to take steps at your request before entering into a contract.

We work with clients around the world. If you contact us from outside the UK, we will handle your information in line with this policy and any other data protection laws that apply to you, such as the EU GDPR for people in the European Union.

Who we share it with

We don’t share your information with anyone else, except trusted service providers that help us run our business, such as our website hosting and email providers. They may only use your information on our instructions and must keep it secure.

How long we keep it

We keep enquiry information for 12 months after our last contact with you, unless you become a client, in which case we keep it for as long as needed to provide our services and meet our legal obligations. After that, we delete it securely.

How we keep it safe

As a security company, we take protecting your information seriously. We use appropriate technical and organisational measures to keep it secure and limit access to those who need it.

Your rights

You have the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct anything that’s wrong
• Ask us to delete your information
• Object to or ask us to restrict how we use it
• Ask for your information to be transferred to another organisation

To use any of these rights, email us at hello@vand.digital. We will respond within one month.

Cookies

Our website does not currently use cookies for tracking, advertising or analytics. If this changes, we will update this policy and ask for your consent where required.

Making a complaint

If you’re unhappy with how we’ve handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.